FAQ

 Is The Food Bank Singapore a registered charity?
Yes, we were accorded Charity Status on 10 August 2012.

Is The Food Bank Singapore competing with charities who are already into food donation?

Absolutely not. In fact, The Food Bank Singapore helps these charities obtain better access to excess food. We complement, instead of compete with their current efforts.

How is The Food Bank Singapore different from others who hold food donation drives?
Due to our founders' network and experience in the food industry, The Food Bank Singapore provides insight and better access to obtaining sources of excess food. With our logistics team supporting the operations, collections and distributions are more efficient.

What if there is more food donated than required in Singapore?
We have plans to share excess donation with neighbouring countries who may have greater food need than us.

In order to make better use of food collected close to expiry, does The Food Bank Singapore intend to set up a soup kitchen?
There are plans to do so in the future when space and monetary commitments permit. This will most definitely further reduce food wastage.

Where are the food donations going to?
The Food Bank Singapore works with more than 130 member beneficiaries to distribute food items to people in need. Click here to find out who our member beneficiaries are.

Do we reach out to people in need directly?
At the moment, The Food Bank Singapore does not serve the needy on the ground directly. We rely on our member beneficiaries to help with the food distributions as we believe that they have more experience in doing so.

How can I join as a member of The Food Bank Singapore?
Click here to find out the steps to becoming our member. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to register!

What are the types of food items that you accept?
We accept all types of non-perishable food items that are unexpired, unopened, with at least one week of shelf-life. Click here to find out more about how you can help!

How do I drop off my food donations?
You may drop off your food donations at the following location:
1. Our Warehouse: 39 Keppel Road, Tanjong Pagar Distripark, #01-2/04, Singapore 089065
2. Our Bank Box @ City Square Mall: Level 2, besides the Customer Service Counter
3. Our Bank Box @ Quayside Isle, Sentosa Cove: B1, outside Management Office
4. Our Colby Cage @ Giant Vivomart B2, beside the customer service counter.
5. Our Bank Box @ NUS OC Techno Edge (Engineering Canteen) 

What else can I do if I have no food to donate?
You may donate money to us via our Joy in Every Bundle Campaign. We will use the donations to buy food for food bundles to distribute to those in need. Click here to find out more about our Joy In Every Bundle Campaign.

If I wish to contribute money, how should I go about it?
You may donate money to us by:
1. Cheque - payable to "The Food Bank Singapore Ltd" mail to 39 Keppel Road #01-02/04, Tanjong Pagar Distripark, Singapore 089065
2.  Bank Transfer - Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for the details

How can I volunteer with The Food Bank Singapore?
Click here to sign up as our volunteer! Once you sign up, you will receive weekly updates on our volunteering activity and you may join us whenever you are free!What is the dress-code for volunteering?
Put on comfortable clothes with shoes for safety reasons. Avoid white clothing.

Is there parking at the warehouse? What are the charges?
Yes, lots of space available. Parking charges are $1.30 per hour.

How do I organise a CSR activity with The Food Bank Singapore?
As much as we can, The Food Bank Singapore organises various activities for corporations, depending on their activity goals and objectives. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to find out more about how we can collaborate.

How else can I help The Food Bank Singapore?
We are constantly looking out for advocates to help spread the word about foodbanking. Feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. where we can discuss possible collaborations.

Does The Food Bank SIngapore have IPC status? 
Yes, The Food Bank SIngapore has been approved as an institution of a Public Charter (IPC) from 01/05/2015 to 30/04/2016.